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Help Center

Find answers to your questions and learn how to navigate our platform effectively

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Common Questions (FAQs)

Find quick answers to the most frequently asked questions

Account Management

Learn how to manage your account and profile settings

  • How do I create an account?
  • How can I reset my password?
  • How do I update my profile information?
  • How can I delete my account?
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Bidding Process

Everything you need to know about submitting bids

  • How do I search for tenders?
  • How do I submit a bid?
  • Can I edit my bid after submission?
  • How do I track my bid status?
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Payments & Subscriptions

Payment methods and subscription management

  • What payment methods do you accept?
  • How can I upgrade my subscription?
  • Can I get a refund?
  • How do I view my payment history?
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Platform Features

Discover all the features available to you

  • How do I use the auction feature?
  • What are NFC business cards?
  • How do I pin important tenders?
  • How does the notification system work?
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TenderSpan Help Center support team

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0910028921

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